
MEET
MyPIPS
Patsy established MyPIPS after excelling for over 15 years in the sales side of the property industry. Having personally worked on and overseen thousands of property transactions she has accrued an excess of industry knowledge and understands the way estate agents, solicitors and surveyors work.
She knows what to expect from parties in each of these sectors, anticipates the pitfalls that regularly occur and is fully prepared to guide her clients around these issues.
Patsy Irwin-Brown
Patricia, AKA Patsy is the fully energised leader of the MyPIPS pack. She spent an illustrious career in fast paced London estate agency before spying an opportunity to level the playing field by setting up a company to assist buyers in their journey to property Elysium.
Fashion has always been high on Patsy’s list of interests, which is probably only usurped by Marcy, her little, fluffy, white Havanese. Marcy is never more than a few feet from her, unless Patsy is partaking in her newly discovered passion for the game of tennis.
Robin Irwin-Brown
All of the MyPIPS family have property in their blood in one form or another. And along with a healthy obsession with cars and motorsport, Robin is enthusiastic about architecture and property design. He maintains and adds to an impressive art collection when his budget and wife allow and is a keen racquet sports player, recently improving on his tennis game.
Holidays are high on the hit list, in particular island hopping around Greece and visiting friends and family across the UK and further afield.
Marcy
Marcy is a dog and is primarily interested in treats, and Patsy. Sleeping rates very highly on her list of favourite past times. She particularly dislikes car journeys and seems to have very little interest in property, although she is the first in the office every day.
She is desperately cute and lifts everyone’s mood whenever she is around. Marcy quite likes a trip to the local pub, so her owners try to take her there as frequently as possible.
DON'T JUST TAKE OUR WORD FOR IT...

I have recently used pips hand held service to buy my property, it’s has been outstanding service. Emily has been so helpful and supportive throughout my whole journey. She got... READ MORE things moving super fast and dealt with all the things I didn’t understand, and took her time to explain processes that I wasn’t were of. 100% recommendation! Thank you Sanam xx
Porsche_ 0204
January 28, 2025The stress and chasing was taken away and Patsy was fantastic at ensuring everything was on track. It was a relief to have someone in our corner, fighting our battles... READ MORE for us and the experience was well worth the money. We would highly recommend Patsy! Thanks so much for taking care of us and everything else!
Simi Bhathal
January 21, 2025It was the first time I heard about and used a buyers agent to buy a property. My husband and I didn't want to risk not getting our dream house... READ MORE and decided to get Patsy's professional help with the purchase. I can honestly say I don't think we would have managed to get the house we wanted without Patsy's help. She's been absolutely invaluable from the start of the search through to the completion. I highly recommend her services to anyone looking to find and secure their dream home.
Daria Siwa
January 18, 2025If you're hesitant or unsure about buying a home for any reason, I highly recommend reaching out to PIPS led by Patsy. As an expat I was unfamiliar with the... READ MORE UK property market and industry, which caused a lot of frustration and trial and error in the beginning. Above all, I found it difficult to focus on my own work due to the challenges I faced. After meeting Patsy at PIPS, I was able to let go of those worries and focus on my primary job. Patsy not only far exceeded my expectations with outstanding results in the price negotiation but also kept me reassured throughout the process by sharing updates honestly and transparently. I am deeply grateful to Patsy.
YS Cho
January 18, 2025I'm an estate agent who worked with Patsy at PIPS, she worked on behalf of the buyers who bought a property through me. Patsy was really easy to deal with.... READ MORE She moved the buyers solicitor along nicely and guided the buyers to make the right decisions at the right times. Communication with her easy and she was very quick to respond. Thank you for all of your help Patsy, I hope to work with you again 😊
Ollie Hawkins
November 18, 2024Service received from Emily from mypips was second to none. She was readily available and provided guidance on every step of the process from sourcing properties through to completion. She... READ MORE acted on my behalf liaising with all parties involved and filtering out any unnecessary noise and stress that comes with buying a home. Thank you Emily.
I K
November 18, 2024Patricia and her team were so fantastically helpful with the purchase of my new shared ownership home. She was really true to her word and very skilful and motivated... READ MORE at dealing with my solicitors and other stake-holders to get the purchase over the line in a much shorter timeframe that it would have been otherwise. She is exceptionally knowledgeable about the whole process, can answer all questions or can get the answers to questions right away and in general she really supported me the whole way through. I genuinely can’t recommend her enough and if I ever buy or sell a property I will definitely be using her again. Jaime
Jaime Brown
October 18, 2024I recently had the pleasure of working with Emily at Pips for our first buy-to-let property purchase, and I can't recommend Emily and the team highly enough. From start to... READ MORE finish, Emily’s hand hold made the entire process seamless, stress-free, and straightforward for us. As first-time investors, we were unsure of all the details and complexities involved, but Emily took charge of everything, ensuring every step was handled with care and precision between us, the estate agent and the seller. Emily’s expertise and personalised approach made all the difference. Emily guided us through property selection by providing us with property options within our specification less than a week after our initial call, helped negotiate a discount on the property asking price, supported us all the way from our offer to completion and exchange and helped us find another agent to support with the rental of the property after closing and exchanging. It truly felt like Emily was holding our hands throughout the process, making what could have been a stressful experience into an exciting and smooth journey for us. If you're looking for a company that genuinely cares about your property purchase and will go above and beyond to make the process easy, Emily at Pips is your woman to trust. Emily’s professionalism, attention to detail, and commitment to delivering excellent service exceeded all our expectations. Thank you again for making our first buy-to-let investment a reality! You really have a customer for life!! We cannot wait to work with you in our next purchase.
Juliana Quarshie
September 18, 2024I was introduced to Patsy by my mortgage broker and initially I was dubious about the service they could provide, but how wrong I was. I had already had my... READ MORE offer accepted on my new home but following the survey there was some unexpected work which I was quoted thousands to rectify. Patsy really supported me through the renegotiation process and was so supportive, personable and knowledgeable about the whole process I knew I was in safe hands. Ultimately Patsy secured me £4500 off the Purchase price and managed to do this with quickly. I don't think I would have been able to negotiate this on my own due to the fear I may put my purchase in jeopardy, but Patsy really was able to reassure me that that would not happen and I am over the moon with the result. The real cherry on the cake was receiving a welcome to your new home plant and card today which was such a lovely touch. Thank you so much for all your help, my only regret is I didn't engage you before I offered on the property to hold my hand even earlier.
Adele Loxley
September 18, 2024Moving? Which agent should we use? We haven’t moved for 14 years. Could we stand the stress again? Quite by chance we were introduced to Patricia from PIPS. She explained... READ MORE that her company would deal with every aspect of our sale and purchase from the Agents, Solicitors, Purchaser’s and also did our negotiations for us keeping us informed every step of the way. This was way beyond our expectations. The only thing we worried about was the fact there wasn’t anything to worry about. A million thank you’s Patricia Nigel & Liz
Nigel Sears
February 18, 2024






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